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COVID-19: How We Will Safely Serve You

Updated July 22, 2020

A message to Canadians,

This is a stressful time for all of us, as together we are facing an unprecedented global crisis. COVID-19 has forced us to adapt to an ever-changing reality as we fight to contain the virus.

Some five million families, 35% of the population, relocated to new homes over the past five years. Many of you have made serious plans to do exactly that this spring – you have moved cities, transferred employment, gotten married, or retired. You were planning to buy, sell or rent a home. Some of you have purchased a home and have not yet sold your existing property. And like many Canadians, the health emergency caused by the coronavirus has forced you to reevaluate the way forward.

First and foremost, we want you to know that across the country, Royal LePage has and will continue to take action to protect our clients, employees and front-line agents.  The safety measures we are taking are being guided by public health authorities and the government, and often go well beyond.

The biggest change you will see relates to how you will communicate and conduct business with your Royal LePage office or REALTOR®. Our team has access to the industry’s leading operating platform, technology that allows a Royal LePage professional to keep in touch with you, share property details, complete real estate valuations and conduct transactions electronically.  Controlled access to properties to facilitate listing or purchasing will continue, supported by best-practice disinfection, cleanliness and above all else, strictly limited person-to-person exposure.

Canadians have placed their trust in Royal LePage for over 100 years. During this crisis, we are 100% committed to maintaining that trust.

As a final word, we can’t say enough about our talented medical and scientific community, the people who are risking their health in providing essential services, and our political leaders at all levels, who are working tirelessly to keep us safe.  Canadians owe you all our endless gratitude.

Phil Soper

President & CEO